RBC Investor & Treasury Services has ranked overall top for customer service in this year’s leading independent ranking of fund administrators around the world.
The R&M Fund Services.net survey of more than 100 fund managers and fund promoters ranks RBC first in all six service categories. Those include core fund accounting and administration, accounting and valuation, communication, approach and flexibility, quality of personnel and value for money.
RBC also came first in the overall continental European ranking for fund administration. Additionally, the Canadian firm took first place in Luxembourg’s service provider ranking for administering offshore funds in that country.
J.P. Morgan was second in the global survey’s overall ranking, followed by State Street, Société Générale, BNP Paribas and Northern Trust.