Speaker

Malcolm Millward, director of market insight and thought leadership, Sun Life

Malcolm Millward is the director of market insight and thought leadership at Sun Life. He has more than 15 years of experience in financial services, specializing in customer experience insight, market intelligence and thought leadership. Since joining Sun Life in 2010, Millward has helped bring key insights to advisors and employers about the important issues and trends impacting group benefits plans. These include generational differences, managing drug plan costs, mental health and disability and, most recently, diversity, equity and inclusion.