In 2016, the Toronto Transit Commission sued its insurer for allegedly not having appropriate benefits fraud controls in place to detect unusual trends or patterns. The lawsuit was settled three years later. In the meantime, 10 people, including nine TTC employees, were convicted in relation to the scheme and more than 250 TTC staff resigned […]
Canada’s life and health insurers paid out a record $128 billion in health and retirement benefits last year, up from $114 billion in 2022, according to the Canadian Life and Health Insurance Association’s annual fact book. “The benefits that life and health insurers provide through workplace plans and individual policies contributed significantly to Canadians’ health […]
Sun Life Financial Inc. is appointing Jacques Goulet as executive chair and Jessica Tan as president of Sun Life Canada, effective Sept. 30. In his new role, Goulet will support a smooth leadership transition and help deliver on key elements of the company’s enterprise strategy. He’ll also continue as the chair of the board of […]
The Canadian Life and Health Insurance Association has released a critical illness insurance guide to help Canadians better understand the benefits of critical illness insurance and how it works. Critical illness insurance is less well known than other types of insurance, so the guide helps to fill in the blanks for Canadians who may have […]
In the year ahead, the Canadian Life and Health Insurance Association will continue its advocacy efforts to ensure the federal government’s proposed pharmacare plan extends coverage for those who lack benefits without disrupting workplace benefits that millions of working Canadians rely on, says Stephen Frank, the association’s president and chief executive officer. The right approach to […]
A group life insurance policy can support employee financial and mental wellness as they pay off debt, mortgages and other liabilities, says Kevin Dorse, assistant vice-president of strategic communications and public affairs at the Canadian Life and Health Insurance Association. “Knowing they have a confirmed payout amount upon death gives comfort to an employee and […]
Canada’s life and health insurers paid out a record $114 billion in health and retirement benefits last year, up $11 billion since before the coronavirus pandemic and up 60 per cent from a decade ago, according to the Canadian Life and Health Insurance Association’s annual fact book. “During a year when many households faced higher […]
In 2022, Beneva Inc.’s fraud management department noticed unusual activity under a plan member’s account. The insurer’s artificial intelligence tool, used to analyze millions of benefits claims, flagged that a plan member and the person’s dependant had used up all their maximum coverages within a short period of time. When the plan coverage rolled over […]
The Association of Canadian Pension Management, the Canadian Life and Health Insurance Association and the Pension Investment Association of Canada say the Canadian Association of Pension Supervisory Authorities’ draft guideline for capital accumulation plans significantly alters the expectations and industry standards for CAPs. In an open letter, the organizations requested the CAPSA reconvene its industry working […]
A 2023 federal budget proposal to require employers to report dental coverage as part of the national dental-care program will be onerous on plan sponsors and still leaves more questions than answers, says Pam Martin, vice-president and senior consultant at Baynes & White Inc. Since dental benefits are important to an individual’s mental health, the federal government […]