St. Joseph’s Healthcare Hamilton went back to the basics of budgeting and planning when it hosted a recent series of financial education sessions for employees. The idea to run the sessions this fall came from reports on the hospital’s employee assistance program, according to Marlene Hall, director of human resources. “Of the work-life services, the second […]
Whether on the rink or in the boardroom, consistency is key to success. “Anyone can get lucky and have a good game,” says Ross Bernstein, a sports writer and a keynote speaker at Benefits Canada‘s 2017 Benefits and Pension Summit in Toronto on April 11-12. “You can even take steroids and have a great season. […]
Let’s face it: no one really wants to spend precious time reading about their pension and benefit plans. Pensions and benefits are boring, and sometimes downright depressing. To make matters worse, the content is often beyond the literacy skills of the plan members we’re trying to reach.
In the world of pensions and benefits, members face two kinds of surprises. There’s the bad kind, such as when they discover they’ve missed a claim submission deadline, or their retirement income isn’t what they thought it would be. And there’s the good kind—which includes things like realizing they’re covered for a medical expense they thought they’d have to pay for, or their retirement income is better than expected.
Communications must evolve to become more than a pretty poster in a lunch room or piece of ad mail to be sent to and largely ignored by plan members.
Don't wait for a yearly review to let employees know what they're doing wrong—and right, reports Profit.
A study suggests that your staff may hiding their problems and frustrations from you, reports Profit.
Every organization is unique. If you want to understand the best ways to communicate with your employees, you need to ask them. That said, your employees don’t know what they don’t know.
Communicating effectively with DB members and trustees is key for mitigating risk—and this is especially true for communicating critical changes, such as the decision to close a DB plan. The main thing DB plan sponsors need to understand when they communicate the different details of the DB plan is that they have “the curse of […]
Get creative with DC communications by focusing on member behaviour.