In 2016, the Toronto Transit Commission sued its insurer for allegedly not having appropriate benefits fraud controls in place to detect unusual trends or patterns. The lawsuit was settled three years later. In the meantime, 10 people, including nine TTC employees, were convicted in relation to the scheme and more than 250 TTC staff resigned […]
The insurance company’s vice-president and head of human resources discusses embracing artificial intelligence and taking time to sit back, relax and connect with family. Q: What top challenges do you face in your role? A: A core part of my role is ensuring Manulife Canada is constantly evolving and continually looking for different ways to […]
An increase in the frequency of digital breaches among financial organizations is pushing institutional investors to take the necessary steps to prevent cyberattacks, says Sebastien Betermier, executive director at the International Centre for Pension Management. The complexity of the industry as well as the investment patterns of Canadian pension funds can create increased risk in […]
Nearly two-thirds (63 per cent) of U.S. employees use artificial intelligence tools to double-check their work, instead of tasks such as initial project research and data analysis (46 per cent), according to a new survey by software company Slingshot. The survey, which polled more than 250 U.S. employees and employers, found employees’ basic use of AI […]
While there are multiple opportunities for the use of artificial intelligence in the employee benefits space — including making the claims process more efficient and personalizing the plan member experience — one of the biggest advantages of the technology is the ability to streamline administrative tasks, allowing employees to focus on more value-added work in […]
When investing in technology companies with artificial intelligence capabilities, it’s important that institutional investors ensure these entities own — or have relationships with large internet players that own — proprietary data that can deliver value, said Rob Zeuthen, head of secular pod and senior portfolio manager at Newton Investment Management, during the Canadian Investment Review‘s […]
A story about the B.C. Lottery Corp.’s new inclusive holiday program was the most-read story on BenefitsCanada.com this week. Here are the top five human resources, benefits, pension and investment stories of the past week. 1. BCLC allowing employees to swap statutory holidays for personal, cultural days of significance 2. My Take: Obesity should be treated like […]
Before Janet Jule joined the Saskatchewan Healthcare Employees’ Pension Plan as its chief investment officer in 2015, the pension plan sponsor started adding a wider variety of assets to its portfolio, emphasizing diversification and lowering its dependence on equities. Indeed, like many other plan sponsors, the SHEPP’s investment strategy is increasingly incorporating more alternative asset […]
In the institutional investment sector, risk management means thinking about a lot of doom and gloom, but for Danny Ip, the job is more about being prepared for what could happen tomorrow rather than forecasting what storms lie ahead. The TTC Pension Plan’s director of investment risk and analytics employs an analytical approach to measuring […]
The Federal Pay Equity Act, which took effect on Aug. 31, 2021, requires all federally regulated employers with 10 or more employees to prepare and post a pay equity plan by Sept. 3, 2024. In addition, it requires all unionized employers or those with 100 or more workers to establish a pay equity plan — […]