Four years ago, as the coronavirus pandemic entered its third month, I unknowingly — and unwittingly — took my first steps towards a new chapter in my career. As a writer for a Canadian travel trade publication, I was suddenly without work as the health crisis brought the global travel industry to a screeching halt. […]
With employees often struggling to find benefits offerings related to mental-health support or chronic conditions, demand for health-care system navigation services has increased significantly in the past few years. In May 2023, the Bank of Montreal launched a digital mental-health navigation guide, available to employees in both Canada and the U.S., that streamlines access to […]
The RBC’s senior director of North American benefits and global well-being discusses building flexibility into the modern benefits plan, harnessing AI capabilities in the banking world and finding wellness in the great outdoors. Q: What top challenges do you face in your role? A: Employees are looking for meaningful support in both their professional and […]
This Mental Health Week and beyond, employers can support employee mental health using digital toolkits, mental-health coaching and by providing adequate coverage, says Marie-Chantal Côtè, senior vice-president of group benefits at Sun Life Financial Inc. Mental-health practitioner claims more than doubled between 2019 and 2023, according to a recent report by Sun Life that examined claims […]
The federal government has begun imposing financial sanctions on the Canada Life Assurance Co. after months of outcry from public servants, retirees and their families who were left fighting for medical claims to be covered, according to a report by the Canadian Broadcasting Corp. Public Services and Procurement Canada said it’s “taking steps to address startup delays faced by […]
A story on how private payers are implementing preferred pharmacy networks to reduce benefits plan costs was the most-read story on BenefitsCanada.com this week. Here are the top five human resources, benefits, pension and investment stories of the past week: 1. More private payers seeking to reduce costs turning to preferred pharmacy networks: expert 2. Chipotle expanding […]
The union representing more than 600 employees at GreenShield Canada in Toronto and Windsor, Ont. has ratified a three-year collective agreement that includes pension and benefits gains, ending a strike that began on March 1. The agreement includes a $1.50 increase to the defined benefit pension plan for each year, bringing employees from a $71 […]
More than half (55 per cent) of Canadian employees say their employer-sponsored health benefits don’t fully meet their needs and two-fifths (42 per cent) say a lack of timely access to their health-care provider may be negatively impacting their health, according to Telus Health’s latest mental-health index. The survey, which polled 3,000 employees, found the […]
As more insurers turn to preferred pharmacy networks to decrease costs, their efforts are being met with some resistance by plan members who may be finding it difficult and inconvenient to switch pharmacy providers. In January, Manulife Financial Corp.’s move to a preferred pharmacy network with Loblaw Cos. Ltd.’s Shoppers Drug Mart was met with […]
Two-fifths (40 per cent) of U.S. workers with employer-provided health benefits reported delaying care due to cost, which negatively impacted their mental health, workplace culture and productivity, according to a new survey by research group Nonfiction on behalf of health-care provider Paytient. The survey, which polled more than 1,500 U.S. workers with health insurance through […]