In 2022, Beneva Inc.’s fraud management department noticed unusual activity under a plan member’s account. The insurer’s artificial intelligence tool, used to analyze millions of benefits claims, flagged that a plan member and the person’s dependant had used up all their maximum coverages within a short period of time. When the plan coverage rolled over […]
As several U.S. states enact legislation restricting gender-affirming care, Indeed Inc. is offering US$10,000 to transgender employees or those with transgender children who want to relocate, according to a report by the Financial Post. The hiring company will cover any tax liability created by the payment, which is considered income, said Misty Gaither, Indeed’s vice-president […]
An article on the Ontario Court of Appeal upholding its decision in the Brewers Retail Inc. pension case was the most-read story on BenefitsCanada.com over the last week. Here are the five most popular news stories of the week: 1. Court of Appeal upholds decision in Brewers Retail pension case 2. Are insurers updating their benefits policies to include […]
There have been several changes to the Canada Labour Code in recent months. Here’s an overview of what’s happened and what’s on the horizon for employers under federal labour jurisdiction. New employer obligations As of July 9, 2023, federally regulated employers must reimburse employees for reasonable work-related expenses. When determining whether an expense is related […]
The Financial Services Regulatory Authority of Ontario is seeking feedback on proposed updates to its guidance on pension plan administrator roles and responsibilities. The updates include new sections on managing and retaining records, responding to complaints and inquiries and communicating information to plan members in an accurate and timely manner. Jordan Fremont, a partner at […]
While ChatGPT is helping benefits communications become more efficient, detailed and reliable, the risks may outweigh the rewards when it comes to full automation, says Tom Milne, a principal at Normandin Beaudry. The possibilities for generative artificial intelligence in the benefits space are infinite, he says, noting the algorithms are helping expedite the research and […]
With the Muslim population steadily growing in Canada, employers that offer defined contribution pension plans can avoid unintentionally creating a pension gap by providing these members with access to retirement savings solutions that align with their faith. Under Shariah law, Muslims can’t hold investments that would bring social or environmental harm, such as shares in […]
Diversity, equity, and inclusion are esteemed values held by many employers and are table stakes in the value proposition for employees and customers. However, in the context of DEI, ageism and the importance of supporting older workers is rarely mentioned. It’s a complex issue that can have significant consequences on a company’s performance and its […]
The Ontario Court of Appeal has overturned a $248,931 judgment against an employer that denied long-term disability benefits to an employee, citing the trial judge’s misinterpretation of eligibility requirements. “The employee’s position was that he was on temporary medical leave, but he had been working until the day he left and the medical evidence clearly […]
Wells Fargo has agreed to a pay US$1 billion to settle a lawsuit filed by its two public sector pension plans who alleged the bank made misleading statements about its compliance with federal regulators after a fake account-opening scandal came to light in 2016. The class action lawsuit was filed on behalf of members of […]