member communications

Keyword: member communications

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While there are multiple opportunities for the use of artificial intelligence in the employee benefits space — including making the claims process more efficient and personalizing the plan member experience — one of the biggest advantages of the technology is the ability to streamline administrative tasks, allowing employees to focus on more value-added work in […]

In the midst of financial literacy month, what does member education look like in a defined benefit world where members don’t have to actively make investment choices? And how much do members need to understand about investments? While financial literacy is important, DB plans allow members to prepare for retirement without being financial experts themselves, […]

  • By: Staff
  • November 15, 2018 January 13, 2021
  • 09:15
Impending Changes to Ontario Pension Benefits Act

2018 to be a significant year for pension reform in Ontario.