While there are multiple opportunities for the use of artificial intelligence in the employee benefits space — including making the claims process more efficient and personalizing the plan member experience — one of the biggest advantages of the technology is the ability to streamline administrative tasks, allowing employees to focus on more value-added work in […]
The University Pension Plan is launching a new web portal to prioritize plan member engagement throughout the year. “Transparency is an important value to our members,” says Joanna Lohrenz, the plan’s chief pension services officer, noting the website will provide members with account details and allow them to update their personal information, run a pension […]
U.S. generation Z employees are more likely to expect a tailored, year-round benefits experience than other employees, according to a new survey by MetLife Inc. The survey, which polled more than 2,800 employers and more than 5,000 employees, found nearly two-thirds (63 per cent) of gen-Zers said they wish their employer offered more personalized benefits […]
In the midst of financial literacy month, what does member education look like in a defined benefit world where members don’t have to actively make investment choices? And how much do members need to understand about investments? While financial literacy is important, DB plans allow members to prepare for retirement without being financial experts themselves, […]
New RBC Dexia-Grant Thornton research.