Bob Carter is an independent multi-lines consultant representing leading technologies in the fields of life, health, wellness and wealth. These are the views of the author and not necessarily those of Benefits Canada.
Bob Carter is an independent multi-lines consultant representing leading technologies in the fields of life, health, wellness and wealth. These are the views of the author and not necessarily those of Benefits Canada.
Many recent requests for proposals (RFPs) seem to place a great importance on newly popular features of provider claims submission, member eClaims and all the bells and whistles representing convenience and progress. While these convenience features add value, the basic design of your plan still needs to focus on basic principles.
Finding the right benefits consultant is as important a task as selecting your firm’s lawyer or accountant. These professionals play an integral role in the direction your company takes and help to ensure the long-term sustainability of your most precious resource: your people.
Engaging your company’s staff into recognizing that they play an integral role in their own health and well-being may start at home and continue in the company cafeteria (in so far as food choices are concerned).
Statistics show a rampant rise in obesity and health-related diseases in our culture, yet our largely inactive lifestyles seem to be proof that we’ve not yet motivated ourselves to take action to avoid the onset of health-related calamities—and their associated losses.
Unless benefits advisors have walked a mile in these shoes, it is difficult for them to relate to these daily and often fundamental challenges. Group benefits is but one of a number of items all competing for a space at the owner’s table and on the income statement.
The demand for more expedient and convenient services in the world of health benefits grows every year. And the boundaries of what constitutes an expected level of service are being pushed with the popularity of smartphones and mobile tablet devices.
The state of healthcare in Canada is in flux. As the economy forces companies to do more, bill less and accept more risk, the need to control costs has never been greater.
Besides the compelling love story between its two attractive stars, the movie Love and Other Drugs presents a rather enlightening glimpse into the relationship between doctors and the pharmaceutical sales community. It turns out that this complex relationship is no different than any other in the world of sales, and doctors rely on sales reps for information, training and support.
As 2021 winds down, I have a few predictions of the human resources trends for employers to keep top of mind in 2022. Employers finding…
Words and imagery have the power to connect, evoke emotion and elicit a reaction. They also have the power to be inclusive, or exclusive, and…
It’s often said perception is reality and that’s definitely true when it comes to benefits plans. If employees can’t easily perceive the value in their…
How long is your attention span? Be honest and think back to the last time you received an email about your employee benefits and didn’t…
In a recent case, the Ontario Superior Court found an employee failed to mitigate damages when he refused a return-to-work offer from his employer, with whom he…
Many of the changes that were introduced to Ontario’s Employment Standards Act in January 2018 were short-lived, as the province’s new government elected in June…
With the legalization of recreational cannabis on Oct. 17, 2018, employers have been preparing to answer questions about whether their current benefits plans should provide…
In a recent decision, the Ontario Superior Court of Justice found an employer didn’t constructively dismiss a long-service employee when it provided her with 18 months…
On Oct. 17, 2018, it will be legal to purchase and consume recreational cannabis in Canada. In a recent survey of Mercer’s employer clients and Canadian employees, we found…
Some organizations are unique. Their employees are genuinely excited to be at work and an undercurrent of energy and vitality permeates the air. They’ve transformed the…
While many Canadian organizations continue to search for solutions to rising health-care costs, most are falling short. That’s why they must investigate any opportunity to find…
Macroeconomic trends such as longer lives, a lack of access to pensions and retirement supports, a low-growth environment, and persistent lack of financial literacy and…
Most employees have experienced the powerful impact, whether positive or negative, that a manager can have on their work experience and overall well-being. As conversations…
Taking a break is always a good idea for employees, whether it’s a mid-morning stretch, a walk around the block, a lunch break in the…
Workplace wellness and employee mental health are popular topics of discussion and top priorities for organizations across Canada — and that conversation will continue in…
Storytelling is a fundamental part of being human. It’s how information, culture and ways of living are passed down to the next generation. It’s also…
According to an old adage, the fish rots from the head down. With the chief executive officer being the head of a corporation, are there…
Renowned American businessman and investor Charlie Munger once said, “You have to keep learning if you want to become a great investor. When the world…
What’s the right definition of risk in financial markets? Finding the answer to this question has become even more important because the number of retail…
What’s the value of Bitcoin? Or better, what makes it valuable? Is it because many people think it’s valuable? Is it valuable because it’s cool…
The Canadian Association of Pension Supervisory Authorities’ guideline for risk management provides that plan administrators should create a framework to identify, evaluate, manage and monitor…
One of the many consequences of the coronavirus pandemic was an unprecedented interest in the life expectancy of Canadians. While the increased focus on life…
With the arrival of the new year, there are three topics that will be important for pension plan sponsors, members and other industry stakeholders in…
Interest rate levels are critically important to the financial health of defined benefit pension plans. Many DB plans are in their best financial positions in…
The total portfolio approach is gaining interest as a new investing strategy for pension funds and other asset owners, but its novel status may be…
Driven by the net-zero pledge towards green investments, institutional investors are finding themselves uncomfortably wedged between a rock and a hard place. If they invest…
Retiring baby boomers are in an era of decumulation anxiety, as they convert their pension assets into income that they fear won’t hold up over…
An altering macroeconomic environment means that cost management requires continual attention by pension plans and other institutional investors. Today, as inflation and higher-for-longer rates exert…
Even though it has been two years since the U.S. Federal Reserve started rapidly hiking interest rates, hedge fund managers aren’t more likely to have…
It should come as no surprise that asset owner sentiment is currently dominated by late-cycle tensions. Among pension plans and other institutional investors, this has…
Most employers look to get feedback from their employees on a variety of topics that touch on the worker experience. Valuable information can be found…
Canadian employers have taken important steps forward on a range of diversity, equity and inclusion matters. That work continues, particularly in the context of neurodiversity,…
Between 2000 and 2022, the average retirement age among Canadians climbed from 61.6 to 64.6, the highest it’s been since 1982, according to data from…
The documentation of formal diversity, equity and inclusion policies and approaches is one of the most significant changes to the Canadian workplace over the last…
The recent pressure put on Canadian pensions plans from private managers and governments to re-discover an investment home bias has been met with little enthusiasm,…
Severe inflation is on the horizon and plan sponsors should be prepared.
The decision by the Canada Pension Plan Investment Board this month to reduce 10 per cent of its China equity team based in Hong Kong…
Reports that a leading asset manager is delaying the launch of a Chinese bond fund indefinitely are a clear sign that the facade around Chinese…
With the repatriation of Canadians Michael Kovrig and Michael Spavor following their three-year incarceration in China, relations between Ottawa and Beijing are to be reset.…
It’s a welcome development that so many pension fund managers are increasingly preoccupied with the ethical implications of their investments and incorporating data to ensure…
With 2024 well underway, it’s important for employers to adapt their strategies in the ever-evolving landscape of employee benefits. Employee expectations continue to evolve and…
While it’s impossible to predict exactly how pension case law will evolve in future, one can offer an educated guess at some legislative developments and…
A recent court decision in Ontario illustrates the potential danger for employers that attempt to rely on pension plan terms to refute claims for pension-related…
In January, the Canadian Association of Pension Supervisory Authorities established a new committee with a mandate to develop a risk management guidance. In the CAPSA’s…
The importance of risk management isn’t new for the majority of defined benefit pension plan sponsors and administrators. The impact of long-term interest rates, market…
Canada’s most recent census found there are 59,460 Canadians aged 15 or older who identify as transgender and 41,355 who identified as non-binary. However, these individuals…
The concept of employee benefits was established on a foundation built decades ago, when employees worked full time and long term with one employer. Those…
Amid an ongoing labour shortage, employers of all sizes and sectors are increasingly embracing diversity, equity and inclusion. A recent Statistics Canada report found, as…
Microaggressions — everyone has heard them or may have even used them. Defined as everyday verbal and behavioural slights against a person or group that…
Diversity, equity, and inclusion are esteemed values held by many employers and are table stakes in the value proposition for employees and customers. However, in…
In Canada, the coronavirus pandemic is entering a new phase — vaccines are widely available, travel restrictions are gradually lifting and people are returning to…
For most Canadians, it’s been well over a year since most of the country went into its first lockdown due to the coronavirus pandemic. I…
In December 2022, the Supreme Court of Justice of Colombia released an unexpected decision: two men, who had been in a polyamorous relationship with a…
While pension plan administrators know about their plan members’ employment history and salaries, they may not expect to learn much about their personal lives, including how…
Whether they’re delivering takeout, chauffeuring passengers, or fixing leaky sinks, most gig workers in Canada don’t get benefits. Classified as independent contractors rather than employees,…
In August, the Canadian Broadcasting Corp. reported that the U.K. Department for Works and Pensions cut off state pension payments to several expatriate pensioners living…
With the increased focus on integrating environmental, social and governance factors into pension plans, a new approach by BlackRock Inc. could have a significant impact on…
At the start of every new year, many employees resolve to improve their fitness — emotionally, financially and/or physically. One pretty easy way that employers…
The modern economy is highly uncertain, with inflation and rising interest rates cutting into bottom lines everywhere. Employers are nervous as the cost of capital…
We are now in Month 14 of the coronavirus pandemic. For institutional investors like pension plans, this pandemic and its consequences highlight the reality of…
Pension plan sponsors can’t ignore the financial risks of climate change or respond to them with half-baked approaches that allow companies to continue pumping out pollution.…
The possible legal ramifications of publicity placing a current or past employee in a false light is an issue employers should keep in mind in…
On the heels of the World Health Organization declaring the novel coronavirus a global pandemic on March 11, 2020, Canada’s federal government rolled out several…
In June, the Supreme Court of Canada released its decision in Uber Technologies Inc. v Heller, dismissing an appeal of a decision by the Ontario…
The COVID-19 pandemic has created many complicated issues for employers. Prudent employers should ensure they’re aware of the resources that may be available during this…